Categories: Tech News

Technology news | Otter transcription service to make paying users free to access older recordings

Washington [US]Aug 19 (ANI): Automated transcription service Otter is all set to make big changes to its offerings for both free and paid customers.

According to The Verge, the company will downgrade its features, reducing the number of audio imports users can make; the length of audio they can transcribe each month, etc., while giving users free access to some new tools.

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One of the biggest changes, however, is that free users will no longer be able to access their full back catalog of recordings. Instead, they will only have access to the most recent 25.

The rest will be “archived,” meaning they’ll still exist on Otter’s servers, but users will have to delete other conversations to access them or pay to upgrade to Otter’s “pro” plan.

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This and other changes to the service will begin on September 27, so any free users with more than 25 recordings may want to download their back catalog before then, The Verge reported.

After September 27th, free users will still be able to access these recordings by downloading and deleting the audio files one at a time, but it will be more complicated.

The overall result, however, seems to be that the company has been too generous with users and now has to push more people onto its paid plan.

It’s not all bad news, though: Otter also offers some new tricks to free users, including access to an auto-join feature for meetings and free summaries of AI-generated recordings.

These features were first added for paid users earlier this year, as part of Otter’s plan to position itself not just as a transcription tool, but as a multipurpose work center, according to The Verge. (ANI)

(This is an unedited, auto-generated story from the syndicated news feed, the body of the content may not have been modified or edited by LatestLY staff)

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