Categories: Tech News

Technology and Legal Administrative Services: The traditional model is gone

Hybrid operations may be here to stay, but they are also continuously evolving. While the majority (86%) of lawyers want to continue remote work arrangements, firms that try to require specific days for their RTO only achieve a 49% compliance rate. Cushman & Wakefield reports that 75% of firms will try some form of hospitality, but law firms are challenged to drive the collaboration and networking that makes office work meaningful. All of this is playing out in the hottest sideways market ever, where some companies are experiencing an attrition rate of up to 25%.

The other significant change that is affecting operations as a result of the pandemic is the adoption of technology by lawyers. Faced with no alternatives, lawyers knew they needed technology to make remote work a reality. In fact, improving technology is a welcome trade-off for continuing to work from home. That’s one reason why technology adoption in law firms is the second largest increase in overhead costs last year (behind only recruitment costs), a statistic that has held up throughout 2022, and by which Gartner predicts that spending on legal technology will triple by 2025.


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